AGENDA NAC 2017

AGENDA FOR THE NORDIC AUDIOLOGY COLLEGE 2017

The topic for this years NAC is From awareness of hearing loss to satisfied hearing aid user. We are proud to have some of the most renowned speakers in this area to lecture on the topic. NB: Changes may occur.

Thursday, November 23rd

 

08:00 – 08:15 Registration

 

08:30 – 08:45 Welcome,

Andreas Anderhov, GN Hearing Nordic

 

08:45 – 09:30 The Future Patient towards 2025

Marianne Levinsen, FremForsk, DK

 

09:30 – 10:15 Hearing Aid Personalization and Teleaudiology: New Ways for Patient

Engagement

Miguel Angel Aranda de Toro, GN Hearing

 

10:15 – 10:45 Break

 

10:45 – 11:30 What does End-user Research tell us about the Customer Journey

Mel Gregory, Earfoundation, UK

 

11:30 – 12:15 The Smart Hearing Consumer Journey

Ole Kjær Mansfeldt, Designit

 

12:15 – 13:15 Lunch

 

13:15 – 13:45 Consumer Journey and Introduction to Workshop

Frederik Antonsen, Ole Dyrlund and Charlotte Jespersen, GN Hearing, DK

 

13:45 – 14:15 Break

 

14:15 – 16:30 Consumer Journey Workshop

Frederik Antonsen, Ole Dyrlund and Charlotte Jespersen, GN Hearing, DK

 

19:30 Dinner

 

 

Friday, November 24th

 

09:00 – 10:00 The Consumer Journey: A hearing Aid User Perspective

Molly Watt, UK

 

10:00 – 10:30 Break

 

10:30 – 11:15 How to Create Awareness About Hearing Loss

Mel Gregory, Earfoundation, UK

 

11:15 – 12:00 Consequences of Hearing Loss (Patient and Society)

Laurence Hartmann, Conservatoir national des arts et métiers, FR

 

12:00 – 12:45 Lunch

 

12:45 – 13:30 What Does End-user Research Tell Us About the Customer Satisfaction

Nikolai Bisgaard, GN Hearing, DK

 

13:30 – 14:00 Round-table: 

Audiology Services in the Nordic Countries – Perspectives for the next years

 

14:00 – 14:15 Round up and departure

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